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ATTENTION!
If Berry is not available to assist you, please complete this form. We even respond to this form after normal business hours, on weekends and holidays.
Or call 314-991-0707 during business hours to receive prompt assistance.
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To use LIVE!Assistant simply type your question in the dialog box below. Our LIVE!Assistant will respond shortly.
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Our Wilcom LIVE!Assistant program is intended to provide real-time assistance to Wilcom users FREE of charge. The LIVE!Assistant is reserved for support needs and shouldn't be used in lieu of training. If your needs are substantial we may open a service record to ensure the highest level of customer service.
As an Authorized Training Center and Sales Staff we have access to resouces others do not. Purchasing your Wilcom software from Strawberry Stitch Co. is not required to take advantage of our resources, but we would like you to consider us for your next Wilcom purchase.
Our Tom Trick
area may also have an answer to your question. This support tool is available 24/7 along with our Support Forum.
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